Delivery and Shipping Information
We offer Free Shipping on all orders within Australia for orders $100 and over.
Please note we deliver to P.O box addresses using Post Office.
Any purchase under $100 there will be a $10.50 shipping cost
We dispatch your item within 3 working days. Allow 5-10 working days for delivery to within Western Australia. And 5-15 days to Eastern States in Australia using Sendle or Australia Post
Please note we are not a courier company ourselves and can only give an estimate on delivery time. Luxury Bath Co. can not be held accountable for late delivery. An order can not be cancelled or changed once in transit.
Once payment is received we will endeavour to send your order within 3 business days. If an order is placed outside of our business hours, on weekends or public holidays it will be processed the following business day.
An email will be sent with a copy of your receipt and tracking details once payment is received. Please hold on to your receipt should you wish to return or exchange your purchase.
If an item is lost in transit from Luxury Bath Co. an investigation will be carried out. We will do our best to provide the best outcome for the customer. Please contact us directly if you have any issues with delivery and shipping for your order.